Shipping
Shipping Policy
Restricted Countries/Regions
Currently, we do not ship to countries or regions experiencing armed conflicts.
International Shipping
We offer worldwide delivery. Enjoy free shipping on orders over $XX. A flat rate of $XX applies to orders under $XX.
Processing Time
Orders are processed within X business days after payment confirmation.
Delivery Time
• North America: 7-15 business days
• Europe: 7-15 business days
• Oceania: 8-12 business days
• South America: 7-15 business days
• East Asia: 5-12 business days
Customs & Import Duties
Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country/region. These charges are not included in the product price or shipping fee and will be calculated based on local regulations.
Order Tracking
You will receive a confirmation email with your order number after purchase. A tracking number will be provided via email once your shipment leaves our warehouse. Please allow 12 hours for tracking information to activate.
Delivery Delays
While we strive to deliver promptly, we are not liable for delays caused by carrier errors or customs clearance issues. Refunds are not offered for delayed deliveries.
Lost Packages
If you encounter delivery issues, please first contact the local shipping carrier directly. If unresolved, email us at [你的品牌客服邮箱] for investigation.